Is it possible to Hold the Due Date for the Status on HOLD?

[ARUN KUMAR MK]

If i make the ticket to on Hold, still the ticket is calculating the date and it is moving over due. How to manage this on JIRA?

[Nic Brough -Adaptavist- · Accepted solution]

I am sorry, the question is not clear.

The due-date on an issue does not change unless a user edits it.  If your due-date is changing, then you must have installed something that changes it on transition.

Or, you are not looking at the due date, it's something else?

[ARUN KUMAR MK]

Sorry for Not Being Clear.

While creating a issue, user can set the due date.

And I have made the DUE DATE non-editable after creating a issue.

So When a user put the issue on Hold due to some reason. And when they start to work again, it is not possible for him to change the due date.

Is there any feature in jira to increase the due date by 1 day when the issue is on hold status.

[Nic Brough -Adaptavist-]

Ah, I see, it's not changing at all, but you need it to.

There's no way to do this with plain JIRA, but there are a number of add-ons that provide a post-function that can update the due-date when used.

[ARUN KUMAR MK]

Thanks for the reply.