When moving an issue back a step in a workflow, is it possible to automatically assign the issue back to the assignee who moved it up the workflow?
For example, Alice from Design sends an issue to "Review". All issues sent to "Review" get auto-assigned to Bob. Bob reviews the issue and sends it back to Design. Is there a way to auto-assign the issue back to the one who sent it to Bob, in this case Alice?
The only way I know accomplishing this would be to have a separate user picker field and record previous assignee. In that way you could copy that field to the assignee Based upon the transition. However I think this gets quite messy even when using automation
Thanks Jack. It works.
I created an automation to assign user roles when an issue is created. I then used post-functions on the transitions (rather than automations, which are slower) to switch between roles, using the copy field function.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.