Is it possible to assign multiple users on a ticket?

[Andy Kwok]

Hi,

I've got a ticket, trying to assign it to multiple users. But it seems not possible, I've tried to assign it to a group too.

[Joe Pitt · Accepted solution]

No. The assignee is a single user select.  You can add a multi user picker custom field to the issue. 

[Nic Brough -Adaptavist-]

One of the reasons Jira exists is that assigning things to many users does not work in real life.

You should always have one single person with ultimate (current) responsibility.  It's then fine to use multi-pickers and/or group pickers to show "other people who may be partially responsible".

[Andy Kwok]

Hi @Nic Brough -Adaptavist-, 

Thank you for your answer.

The question is : How do I do that?

Best,

Andy

[Nic Brough -Adaptavist-]

Um, add multi-user-pickers and/or group pickers to show "other people who may be partially responsible"

Do not try to use this instead of assignee, it should only complement assignee.  You will end up with people complaining about issues being ignored (and I've lost count of the tens of thousands of issues I've seen being ignored this way)

[Mohamed Benziane]

Hi @Andy Kwok

You can't assign a ticket to multiple users but you can assign it to a group. Do you have a error message while trying to assign to a group?

[Nic Brough -Adaptavist-]

This is wrong - you can not assign an issue to a group.

[Mohamed Benziane]

Sorry i meant, assign to a assignee group field

[Andy Kwok]

hey guys, my comment : huh? https://imgflip.com/i/2kdg8j