Is it possible to change an issue status using Script runner Cloud

[Mohammed-Amine Rouh]

Hi,

I am trying to change an issue Status (To Do, In Progress or Done), using the following simple method

// Code 1

def result = put("/rest/api/2/issue/${parentEpicKey}")
 .header('Content-Type', 'application/json')
 .body([
 fields: [
 status: "[self:https://domain.com.atlassian.net/rest/api/2/status/3, description:This issue is being actively worked on at the moment by the assignee., iconUrl:https://domain.com.atlassian.net/images/icons/statuses/inprogress.png, name:In Progress, id:3, statusCategory:[self:https://domain.com.atlassian.net/rest/api/2/statuscategory/4, id:4, key:indeterminate, colorName:yellow, name:In Progress]]"
 ]
 ])
 .asString()I get the following error : 

{"errorMessages":[],"errors":{"Status":"Field 'Status' cannot be set. It is not on the appropriate screen, or unknown."}}
       |                    false

I have already extracted the value of Status for tickets with this :

//Code 2
def fields = get("/rest/api/2/field")
 .asObject(List)
 .body
 .findAll { (it as Map) } as List<Map>

def statusField = fields.find { it.name == 'Status' }
logger.info("statusField : ${statusField}")

which prints the values I am trying to assign to Status in Code 1.

Does anyone have any idea please on what I am missing ?

Thank you

[Nir Haimov · Accepted solution]

Hi,

Yes you can, use:

POST /rest/api/3/issue/{issueIdOrKey}/transitions

in your body you need to send:

"transition": {
    "id": "5"
  }

Read this:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/?utm_source=%2Fcloud%2Fjira%2Fplatform%2Frest&utm_medium=302#api-api-3-issue-issueIdOrKey-transitions-post

[Nic Brough -Adaptavist-]

Status is not a field you can just edit, it is an indication of where an issue is in the process.  To change it, you must use a transition to move the issue through it.

[Mohammed-Amine Rouh]

Thank you I wasn't aware of that, however the transition is Empty

// Get available transitions
def transitions = get("/rest/api/3/issue/${parentEpicKey}/transitions")
 .asObject(Map)
 .body
 .issues as List<Map>
logger.info("transitions: ${transitions}") // Returns Null 

// To find the Transition ID, is there any way to not start guessing 
// Error "Transition id '2' is not valid for this issue  
def result2 = post("/rest/api/3/issue/${parentEpicKey}/transitions")
 .header('Content-Type', 'application/json')
 .body([
 transition: [
 "id": "3"
 ] 
 ])
 .asString() 

[Mohammed-Amine Rouh]

Thank you, I wasn't aware of Transitions however the value seems to be empty to know which ID to send.

// Get available transitions
// Returns Null

def transitions = get("/rest/api/3/issue/${parentEpicKey}/transitions")
 .asObject(Map)
 .body
 .issues as List<Map>
logger.info("transitions: ${transitions}")  
 
// Tried few IDs from the status or just as a guess nothing seems to be working
//"Transition id '3' is not valid for this issue 
def result2 = post("/rest/api/3/issue/${parentEpicKey}/transitions")
 .header('Content-Type', 'application/json')
 .body([
 transition: [
 "id": "3"
 ] 
 ])
 .asString() 

[Nic Brough -Adaptavist-]

You need to use a transition that exists and your user has permission to use.  This depends on what status the issue is currently in and what your workflow says.

[Amine-Rouh]

Worked like a charm, Thank you @Nir Haimov and @Nic Brough -Adaptavist- for the support, Appreciated 

[Gustavo De Marco]

hey can u help me u do u do that ?

[Frank Sessler]

@Mohammed-Amine Rouh
I suppose you have found the answer, as this thread is more than 3 years old. Anyway for others (like me): you may find the transition ID in the workflow configuration, text mode.