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Is it possible to create a filter based on a specific ticket status?

Melissa Liotta June 14, 2018

We want to see who set a ticket to a specific status i.e. Dev Start.  It appears to me it is a transition but I am not able to create a query based on who transitioned a ticket to a specific status.  

Anyone have any ideas?

2 answers

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Answer accepted
Max Foerster - K15t
Community Champion
June 14, 2018

So you want to get a list of issues and want to see the user who transitioned them as a column? Or are you looking only for individuals? (so "Status changed to Dev Start by username" should solve that if I understood you correctly. ) :)

Melissa Liotta June 14, 2018

Hi Max

We are looking to see if we can create a filter or a report to show WHO transitioned the ticket.  

Max Foerster - K15t
Community Champion
June 14, 2018

Are you using any workflow apps in your instance? It would be easy to write the current user executing the transition to a field to be able report on it within Jira.

Melissa Liotta June 15, 2018

We are using a workflow we created in Jira.  Where can I find documentation for this action you are advising?

Max Foerster - K15t
Community Champion
June 15, 2018

It can't be achieved without an marketplace app introducing additional post functions to your instance. You can't update custom fields by default with the value of "current user".  With a marketplace app like Jira Workflow Toolbox, ScriptRunner or others it's done in like a minute.

Melissa Liotta June 15, 2018

Thank you Max.

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Answer accepted
Alexey Matveev
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June 14, 2018

Hello,

You can not create such a query using JQL. You should use Jira Rest Api to get this info.

Melissa Liotta June 14, 2018

I will look into this. Thank you Alexey.

Alexey Matveev
Rising Star
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June 15, 2018

@Melissa Liotta You are welcome!

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