Is it possible to enable to Former features of JIRA usability?

[Kanaka Ponnuru Prasad]

Hi everyone,

Recently we have migrated from JIRA server to JIRA DC and in our former Jira we had a couple of functionalities that were quite useful, but haven't been migrated.

  1.The option to link comments to easily jump to that comment directly. Refer the first screenshot attached

 2.You could change the order of comments so that recent comments were at the bottom (this was default); this is also possible right now, but it's after each logout and you have to set it manually for each ticket (quite inconvenient). Now by default recent comments are placed at the top, which can be annoying, as you can add new comments only at the very top or the very bottom of a page...

3.You could display an activity stream on your system dashboard; this is not working currently. refer the 2nd screenshot.

 But where as in JIRA DC "Activity Gadget" is showing empty. Is it possible to get those visibilities in JIRA DC as well?

Regards,

Kanaka

[Max Foerster - K15t]

Hi @Kanaka Ponnuru Prasad

let me answer a few of your questions:

1. The option to link comments to easily jump to that comment directly.

Please refer to this documentation article for more information:

Link to a comment missing after an upgrade

It seems to be related to changes in Jira 8.17 and later, including the link address in the comment timestamp. 

2. You could change the order of comments so that recent comments were at the bottom

That is something you can adjust in the general configuration of Jira, please have a look at this article for instructions:

Change the default order for comments 

3. You could display an activity stream on your system dashboard; this is not working currently. refer the 2nd screenshot.

Could you show us the current configuration of the macro, please?

Best, Max

[Kanaka Ponnuru Prasad]

Hi @Max Foerster - K15t ,

Thank you for your prompt response.

The option to link comments to easily jump to that comment directly.

Please refer to this documentation article for more information:

Link to a comment missing after an upgrade

According to this document comment feature changed in Jira 8.17 and later, including the link address in the comment timestamp. >>>>> This is not possible right?

1. That is something you can adjust in the general configuration of Jira, please have a look at this article for instructions:

Change the default order for comments 

I followed same above link but in my case it is already DESC order is updated. Anything else needs to be updated here?

3Could you show us the current configuration of the macro, please?

Yes, please refer the  below screenshot.

[Kanaka Ponnuru Prasad]

Hi @Max Foerster - K15t ,

As you requested, I have shared the Gadget. Please let me know If my understanding is correct and I shared the right one.

Any update on this? I am looking forward to hear you back soon.

Thank you!

[Max Foerster - K15t]

Hey @Kanaka Ponnuru Prasad, I think you got me wrong. I was asking for the configuration of the dashboard gadget. :) There, you could have a look yourself if everything looks correct.

Best, Max

[Kanaka Ponnuru Prasad]

Hi @Max Foerster - K15t ,

I hope this time I was able to provide the right ones for your reference.

Thank you!

[Max Foerster - K15t]

@Kanaka Ponnuru Prasad , did you try to click "Edit"? You're not showing the configuration of the gadget itself. 

[Kanaka Ponnuru Prasad]

Hi @Max Foerster - K15t ,

Yes, I tried to Edit the "Activity Gadget" but when I clicked on Edit button I am not getting anything, this where I struck.

Anything else I need to do to get the information on Activity gadget as before?

Thank you!

[Max Foerster - K15t]

You could simply remove and add the gadget again to see if that helps. You can also try other suggestions from the community and read through this topic:

• Activity stream does not load and is blank

Best, Max

[Kanaka Ponnuru Prasad]

@Max Foerster - K15t ,

Removed the gadget and added again but still no luck. The above link is also seems not useful. 

Any other suggestions please because everyone is complaining about this issue.

Thank you!

[Max Foerster - K15t]

Hey @Kanaka Ponnuru Prasad,

Did you also check the log files and tried the workaround with a different browser that was mentioned in the KB article? So if you have exhausted all means and still cannot get it to work, please get in touch with the official Atlassian Support. Clicking the edit button should open the configuration:

If nothing like this loads, if there's nothing in the logs etc., I don't think we in the community can assist further without escalating this to the support. :) 

Best, Max

[Max Foerster - K15t]

Hey @Kanaka Ponnuru Prasad, do you have any update on this? :) Were you able to resolve the issue?

[Kanaka Ponnuru Prasad]

Hi @Max Foerster - K15t ,

No update I am just going through the feature requests and I don't have any further questions.

Thank you!