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Is it possible to have a "preview" in Jira comments?

Salva July 31, 2018

Hi,

Some of our customers requested to have a "preview" functionality for comments when creating them (not editing) 

Do you know if it's possible?

Thanks in advance!

 

2 answers

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4 votes
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Scott Theus
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July 31, 2018

Hi Salvador,

Check the bottom left hand side under the Comments box. There should be an icon there to preview the text. 

-Scott

Preview Button.JPG

Salva August 1, 2018

Thanks four your reply @Scott Theus
It seems that I misunderstood the request from my colleagues.

 

They were speaking about "Service Desk" customer portals and there is no preview button there

abc.png

Scott Theus
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August 1, 2018

That is correct, @Salva, there is currently no way to preview the comment window in Service Desk. There is, however, an open ticket with Atlassian to add it as a new feature. You can see the request here:

Server: https://jira.atlassian.com/browse/JSDSERVER-3489

Cloud: https://jira.atlassian.com/browse/JSDCLOUD-3489

If you click on "More" you can also add a vote for it. I added my vote, it seems silly that the button is available in one place and not the other.

-Scott

Salva August 1, 2018

Many thanks for your quick reply @Scott Theus.
I will vote for this feature

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3 votes
Reza Seedin
Contributor
February 14, 2019

Hi,

With the latest update, I cannot see a comment preview option? Has it been moved 

image.png

Sagar S (Vishal)
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February 20, 2019

I think it is removed in new version - feb 2019

Reza Seedin
Contributor
February 20, 2019

Yes they confirmed its removed

Pete Littlewood
Contributor
April 1, 2019

This was a bad move by JIRA. Seriously miss that preview button as I use the markdown syntax regularly. Can this be reinstated perhaps?

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Alex Khadikova
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May 1, 2019

100%  - I really need that Preview function back. 

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Ciaran Courtney
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June 25, 2019

This is an unfathomable regression

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Pete Littlewood
Contributor
July 4, 2019

@Scott Theus is this something we can get in front of the JIRA guys?

Scott Theus
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July 8, 2019

@Pete Littlewood  There are open items for this, the links are above if you'd like to review or vote for them. 

Pete Littlewood
Contributor
July 8, 2019

Hi Scott - those links appear to be specifically for JIRA Service Desk. I'll comment on them hoping they apply to the JIRA suite wholesale. Cheers

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