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Is it possible to have two different workflows for a given issue type

Durga Prasad July 10, 2023

Is it possible to have two different workflows for a given issue type?

We would like to have a different workflow for the issue type "Gap User Story" from the regular one, based on some other parameters like priority , labels , components etc...

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Nic Brough -Adaptavist-
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July 10, 2023

No, you can't do this.  The whole point of the issue type is to determine the settings for it, and an issue type can only have one workflow.

What you can do is build a workflow that branches out its routes, and then use conditions to determine which branch an issue follows.  (For example, if user = Alice, only allow them to use the left branch, but if user != Alice, they are only offered the right-hand branch)

Durga Prasad July 12, 2023

Many thanks for your reply. It is working based on the conditions.

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Joe Pitt
Community Champion
July 10, 2023

In a way, yes. You will need to have field, I suggest just one, to make the make it work. The  field must be set before the decision point.  Where you want to change the workflow use a condition to only allow the optional path to be used. If the condition isn't met, the issue will go down the normal path. I've used this several times to send the issue to a particular group that needs their approval. 

Durga Prasad July 12, 2023

Many thanks for your reply. It is working based on the conditions.

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