Is it possible to make a custom field not editable in a Jira Custom Screen Transition

[josemarsilva]

Is it possible to make a custom field not editable in a Jira Custom Screen during a Transition?

Scenario:

• I have a worflow transition 'WORK-DONE' that transits from state 'WORKING' to state 'DONE'
• 'WORK-DONE' transitions is associated with a custom screen 'Screen Work Done'
• 'Screen Work Done' has some custom fields asked from user: 
  • Custom field 'combo-box-solution-type' with values 'Final solution', 'Work around solution'
  • Custom field 'user-evalution-about-solution': a user filled free text where user can write something about solution proposed
• THE PROBLEM:
  • It is important that information on custom field 'user-evalution-about-solution' appears on custom screen 'Screen Work Done'
  • But it is crucial that information of custom field 'user-evalution-about-solution' is EDITABLE=FALSE or READ-ONLY or BACKGROUND TEXT
  • Only custom field 'combo-box-solution-type' can be editable

Is it possible?

[Nic Brough -Adaptavist- · Accepted solution]

Not directly.  The point of a transition screen is to ask the user to fill in or update  fields.  So if you put a field on it, it will be in edit mode.

I don't think there's a way to do this with read-only or scripted fields either - they don't appear on transition screens because they're not editable.

The closest I think you can do is have a "throwaway" field.   Create a new field that goes on the transition screen, use Automation or a script to create content in it (just copy the value in 'user-evaluation-about-solution' whenever it changes), and tell the users that there's no point editing it because anything they put in there will be discarded.

Or use the field directly, but put a validator on the transition that says "if they change the content of the field, reject the transition"

[josemarsilva]

Thanks for help! I'll use the 'throwaway' filed.