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Is it possible to reassign issue based Resolution field selection?

Bar T
Contributor
June 1, 2018

Not sure how to Post Function this.

We want all resolution = defer to be assigned to a certain person. Is this possible to set in Jira Server?

3 answers

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Tuncay Senturk
Community Champion
June 2, 2018
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Meg Holbrook
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June 1, 2018

Hey Barbara, give this addon a try: Automation for JIRA

What you're asking for can be accomplished with the suite of automation tools provided, and it's relatively inexpensive (will depend on your user base though).

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Steven F Behnke
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June 1, 2018

This would typically be accomplished by developing an Event Listener that inspected issues as they were modified and if it encounters a Deferred issue, to modify the assignee field.

Bar T
Contributor
June 1, 2018

Is an event listener an add on feature? Thanks Steven.

Nic Brough -Adaptavist-
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June 16, 2018

Yes, you will need some code to implement a listener to do this.  There are several automation add-ons that could help you do it - Automation for Jira and ScriptRunner for example.

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