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Is it possible to revert a change following a field deletion (cloud version)

Moran Hazan
Contributor
April 22, 2019

Hi, someone mistakenly deleted a field and I was wondering if there's any way to rollback to the version prior this change

3 answers

0 votes
Moran Hazan
Contributor
April 22, 2019

Thanks guys, How do I know if I have a backup in the cloud version to restore it? 

Nic Brough -Adaptavist-
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April 22, 2019

Ask all your admins if they have recently taken a backup - it's a manual process you have to trigger for yourself if you want a backup.

Moran Hazan
Contributor
April 22, 2019

I am the admin :/

Nic Brough -Adaptavist-
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April 22, 2019

Ah, and as you didn't know that backups need to be done this way, I guess you have not got one.

I'm afraid you will need to recreate the field manually, and then do something about re-filling it with assumed values.

0 votes
Joe Pitt
Community Champion
April 22, 2019

I know you can't with the server version. I doubt cloud has it either. The only option for deletion, including issues, is to restore a backup. However, that will over write the current data. At least with issues you can restore to new instance and export to csv the issue and import it into the production system. 

0 votes
Nic Brough -Adaptavist-
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April 22, 2019

If they have truly deleted the field, no, the only way back is to restore from a backup and merge the deleted data back into your system (or roll back to the point the backup was taken and lose any data entered since)

If they have just removed the field from a screen, or hidden it in field configuration, then you can just put it back.

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