Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is it possible to scan a pile of forms and then create a ticket for each document scanned? (PULL)

linda.goulet
linda.goulet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 3, 2019

Hi!  I am evaluating JIRA Helps Desk.  I need to know if it is possible to scan a pile of forms and then create 1 ticket per form scanned?  All the tickets (forms) in the queue are then processed in PULL mode.

 

Thank you for helping me undertand the capabilities of the app!

Answer
Watch
Like Be the first to like this
480 views

1 answer

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 3, 2019

Jira does not have any scanning functions in it - you will need to find or write some code to do it.

My instinct would be to have a small script that calls the software you scan with (as most of these can simply create files) and uses Jira's REST API to push the files in as issues.

View More Comments
linda.goulet
linda.goulet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 4, 2019

Thank you.  I will explore your suggestion.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.