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Is there a way for another Label field to be created once I add a certain label to a ticket?

Kyle McGee October 20, 2022

What we are trying to do is set up the labeling system to where it would allow us to do the following:

 

If a user selected "Web Issue" on the label, it would only give them the option to select from a small list of a "sub-label" that pertains to the issue. Each major label would lead to a more specific list of options. 

 

Is this possible? 

1 answer

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4 votes
Answer accepted
Tom Lister
Community Champion
October 20, 2022

Hi @Kyle McGee 

This isn't possible with the Labels functionality. There are all Independent free-form items.

I'd suggest Select List (Cascading) for this linked list type of data.

Kyle McGee October 20, 2022

Ah thank you so much Tom!

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