Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a way to automatically flag tickets when you create them in Jira?

松浦
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2021

The workflow seems to let you trigger an action on yourself, but I tried to do the same with a flag, but it didn't feel right.

Is there any way?

1 answer

1 accepted

4 votes
Answer accepted
Walter Buggenhout
Community Champion
June 1, 2021

Hi @松浦,

Technically, adding a flag to an issue upon creation doesn't have to be difficult. It is just a matter of setting the value of the Flagged field to "Impediment". You could do that e.g. via a simple automation rule, triggered by the issue created event, adding any condition you like and then updating the value of that custom field.

I totally understand that you say "it didn't feel right" - the flag is intended to mark issues as blocked. It seems unlikely that this is something you want to do with every ticket, automatically and as soon as it gets created. That would totally defeat the purpose of flagging tickets as needing attention.

Andreas Link
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2022

Hi @Walter Buggenhout
is there also a possibility to flag this with the server version? 
I don't a receive a flagged custom field - what's wrong?

2022-02-28 14_53_33-Window.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events