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Is there a way to link the two cloud instances/accounts?

Brianna Zenk January 15, 2019

Issue: My company uses JIRA and we have our instance we use to create issues etc. Our client also uses JIRA, and has their own instance. I have access to the clients JIRA cloud. My question is, is there a way to link the two cloud instances? Current process is that my client will create an issue or report a bug in their cloud and tag me, and I manually copy the issue into my company's cloud for assignment to fix the issue. Is there a way to link the clouds to where my client can create an issue and it will sync to my cloud via my company's cloud without the manual data transfer?

 

Thank you for any advice or support.

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Tyler Brown
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January 15, 2019

Hey Brianna

Yes it is possible.

There are several Marketplace Add-Ons that will link JIRA instances together:

https://marketplace.atlassian.com/search?query=Issue+Sync

Hope this helps,

Tyler

Brianna Zenk January 17, 2019

Thank you!

Uday M February 16, 2020

@Tyler Brown - There seems no Free app available. Would you be able to help me here?

Regards

Uday

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