Is there a way to share specific stories (not entire backlogs) from mutliple projects to one?

[Ryan Noonan]

I've seen this question asked in the past but no answer that suits what we are looking for.

While we have effectively been using JIRA to deliver projects at our organization at the team level, we would like to expand on the way it is being used to include shared services (Cyber Security, Data Integration, etc.) These teams are matrixed and could be assisting multiple projects at one time. Work can be coming to them from dozens of places. In order to prioritize their work and track the status on both projects, I was wondering if there was a query or plug-in that could take cards from any project to put into this consolidated shared service board. For example, maybe the project team that had a task for security could create a "Shared Service-Security" label and a query could make any stories on all projects with that label viewable in a background.

As far as rolling up cards from multiple projects to one, I know the following techniques:

• Create a board with the entire backlog from Project A, B, C and so on rolling up into one
• Moving issues from one project to another manually (can only update the status in one place)
• Cloning issues and putting them in multiple projects (to keep the status updated in two places)

I know a lot of these a more manual in nature or are limited to moving over entire backlogs. What I am looking for is consolidating maybe 3 stories from ANY project into one backlog. Even if there isn't a technical solution in the software or a plug-in, has anyone done something similar at this level with any success. We would just like to figure out a way for these matrixed team to work agile and out of a backlog

[Bart D]

I think your best bet would be to use filters with specific JQL statements for dashboards. Or you create a single project with epics, components, labels. Then create quick filters to be able to show these items or create different boards for different teams. 

[Ryan Noonan]

Bart- Thank you for the response. We currently have a lot of projects utilizing JQL filters on their backlog/active sprint views. I haven't done this in the past to filter on cards from different projects. Can you send a query that would be able to do that?

Ideally, we would want a single project for each matrixed team (Cyber Security, Data Modeling, Integration, etc.) Say we created a security project (project A), the stories/tasks could come from any number of projects (project B, project, C, project D). If the projects that were "pushing" cards to project A set up a special filter (e.g. Shared Service Fulfillment), could project a setup a JQL to filter only on stories with that label from other projects? Wouldn't there be problems putting them through a workflow if the statuses didn't match up?

[Bart D]

For this to work you would need the same workflow status in each project. 

Then in your main project create a board called Multi-Project or whatever. Create a JQL filter that shows what you need from both projects. Save it and apply it on the board. As long as the user has access to see all stories in the projects, you will be able to aggregate it into one. 

[Ryan Noonan]

Maybe there is a solution to this using Service Desk? Where shared services would get cards created in the form of a request and it could be tracked in multiple places at the same time?