Is there any performnce impact on Jira, if we increase "jira.text.field.character.limit" property?

[Teja]

Hi,

We have been told to increase the property value of jira.text.field.character.limit by 4 times, that means 32767 x 4 = 131068.

Is there any significant performance impact on Jira?

If yes, how we can safely do that the particular multiline text field.

Or any other workaround?

Thanks 

[Sachin · Accepted solution]

Hello @Teja ,

Welcome to Atlassian Community! Yes, it is possible that there will to be a performance impact on your server. See the comments on this post from one of the Atlassian team members! 

Best,

Sachin.

[Ismael Jimoh]

Hi @Teja 

I am only aware of an old out of memory issue relating to very large comments and descriptions, see: https://jira.atlassian.com/browse/JRASERVER-28519 and it’s linked issues.

Also, you should note this down as one of the things to check when upgrading and migrating your instance in future to prevent potential problems.

Regards.

[Teja]

Hi @Sachin & @Ismael Jimoh 

Thanks for your replies,

Are there any workaround without causing performance damage to Jira? Because our QA folks uses 'Test Steps' (multiline text field) put all their automation steps in there and run from the automation tool uses the Test Steps field from Jira.

Thanks 

[Sachin]

There is no other workaround for your requirement Tejas. I would suggest them to use a test management add on like tm4j or zephyr if they really want to do that inside Jira or if you have confluence you can document all your test plans their or you can request them to create subtasks for each of their story  and execute them manually. Also, you are free to increase the character limit, just warn them that you will hurting your application performance by doing so.

[Teja]

Hi @Sachin 

Thanks for your detailed information,

I think I believe that the user agreed use the .txt file as Jira attachment.

As per this post 

If you are regularly loading large comments most likely by some automated process, it would be recommended to attach the data as a .txt file rather than directly in a field.

Best Regards

Tejas