Is there any way of creating a form on Jira software on cloud

[Ramya Dixit]

Our organization uses JIRA software on cloud. Is there any way we can create a form that can be used to enter the details of a request from an external / internal person. 
This then goes to another team which verifies if we can do the job. Then sends to our team to do the work. 

[Alex Medved _ConfiForms_ · Accepted solution]

For our needs (Jira cloud) we use Raley Intake Forms https://marketplace.atlassian.com/apps/1217327/raley-intake-forms-for-jira?hosting=cloud&tab=overview

Have a look. It can be used externally or embedded to your Confluence (including anonymous access)

[Ramya Dixit]

Thanks Nic. 

To explain a bit further, I meant a dynamic form application that can be used in a Jira Instance. 

[Nic Brough -Adaptavist-]

I am sorry, I do not think that expands on the question.

A Jira "create issue" form is already a dynamic form, that's what they are for!

I think your question here really comes down to explaining what you want to add to an issue creation "form"?

[Ramya Dixit]

Currently our Jira system is only for internal users. We have requests coming in via telephone emails etc which we want to centralize in one place. We want to have a link in our website which opens up a form to capture all the details of the request. The external member fills in the form, this should create a task in our jira software. 

I would like to know if there is any dynamic form application that could do this for us.

I hope i have explained it a little better this time. 

[Nic Brough -Adaptavist-]

Jira already is a "dynamic form application", you can just give your users Jira and let them create issues or requests.  I don't see what another application would add or do differently to "asking a person to fill in some fields"

[Ramya Dixit]

Thank you for your response. 

This form is for an external user who does not  belong to our organization. We would not like them to have access to Jira. 

[Nic Brough -Adaptavist-]

If you don't want them to have access to Jira, then you will need to do something outside Jira, apps and plugins aren't going to help you because they're in Jira.

Create your form in whatever the most appropriate technology is for the system that they will be using, then code it to poke data into Jira as a service-account type user over Jira's REST API.

[Nic Brough -Adaptavist-]

I think you will need to explain this a bit further.

A Jira "create issue" form, is, well, a form.