Issue Clone Post Function doesn't work

[Jerome]

Hello,

I have always the same probleme with the Issue Clone Post Function. I tried to clone to the same project but I get the following error message:

"System error. Invalid post funtion 'Issue Clone Post Function' settings"

Have you already met and fixed this problem?

For information, we run JIRA v7.4.2.

Thank you

[Tarun Sapra · Accepted solution]

Hello @Jerome

Which plugin are you using for cloning the issue?

[Jerome]

Tahnk you for you return.

We are just using Zephyr but I don't think this post function comes from this plugin: I thought this function was a JIRA Standard.

[Tarun Sapra]

Maybe you can see the plugin name in the "Manage app/plugins" sections.

As Jira provides ability to clone an issue as part of issue operation and not part of the post-function

https://confluence.atlassian.com/adminjiraserver074/advanced-workflow-configuration-881683764.html

Thus, it seems you are using an plugin.

[Jerome]

OK Tarun, you're right. This function comes from the AM Utils plugin.

Thank you for your return.

[Jerome]

OK Tarun, you're right. This function comes from the AM Utils plugin.

Thank you for your return

[Tarun Sapra]

May be then try contacting the plugin vendor

[Jerome]

I opened a case from the vendor. You'll find the link just below to follow the topic:

https://jira.cprime.io/servicedesk/customer/portal/2/CADS-2878

Thanks for your support