Issue Disabling Projects and Goals Features

[Andrew Krystowiak]

Is anyone else having issues removing user access to the Projects and/or Goals features? We do not use either of these features, but whenever I try to remove user access to one or both of these, it also removes user access to Confluence and/or Jira. Is this happening to anyone else? Are the Projects and Goals features required to use Confluence and Jira?

[Mohanraj Thangamuthu]

Hello, Good day. Have you tried disabling Goals from project settings >> Features >> Goals?

[Andrew Krystowiak]

Thanks for the response! Is your suggestion to disable these features at the individual project level? My main issue is that when I add users to the Jira Software through the User Management panel, Jira automatically enables Goals and Projects, and when I got back into the new user's account to disable those specific features, all Jira/Confluence access is removed. Does this make sense? 

[Mohanraj Thangamuthu]

Hello, Thanks. Please go to Settings >> Apps >> Manage apps >> Select "System" installed apps. You will find "Atlassian Home for Jira Cloud" there you can disable the goals for whole site. Thanks