Issue Filtering

[Varun Sharma]

When we select a user , we get to see all the Issues assigned to that user . However ,when we select another user, we have to manually unselect the previous user as we don't get to see any issue if keep two users selected.

Que:- When  we can not assign an issue to two multiple users in Jira, i expect to have this UnSelect functionality by defaut from the software i.e when i select a new user, unselect the old user and show the issues only for the new user.

[Trudy Claspill]

Hello @Varun Sharma 

Welcome to the community.

Where are you selecting these users?

On an Agile Board if you click on the pre-built user Avatars, when you select more than one use it shows you the issues assigned to each of the selected users.

[Varun Sharma]

If I select multiple users ,it shows nothing. My point is:- when you can't assign  a ticket to multiple users, why you allow to select multiple users on agile board? 

[Trudy Claspill]

It appears to me that Quick Filters have been created specific to the users versus using the built in Assigned To avatars for filtering users.

When you use Quick Filters, the filters are combined to filter the display. It will display issues that match the criteria of all filters that have been selected. Because the Quick Filters you selected happen to be filtering on Assigned To, and Assigned To can't have more than one value at a time, then it is correct functionality that no issues are displayed. You could just as easily be selecting one Quick Filter for Assigned To and a second Quick Filter for Issue Type, and that combination would make sense and potentially find matching issues.

Quick Filters are manually created by a Board Administrator. The intended functionality of Quick Filters is to support cumulative filtering, so automatically deactivating one Quick Filter when another is selected would be contradictory to the intended functionality. And with Quick Filter Jira is simply executing the filters without regard for the criteria in them. Jira doesn't determine if the combination of filters selected represents a state that could actually occur with the issues.

[Varun Sharma]

We do our scrum every day and the scrummaster select one of the user from the filter to review the tickets for that user, when it comes to the second user on selecting the second user(quick filter), the previous filter should be unselected.

Not sure if we can embed this in JQL to ignore rest of the filters for one specific filter

[Trudy Claspill]

No, you can't imbed an "ignore" option in the other filters.

You shouldn't need Quick Filters for Assigned To, if Assigned To is the only criteria in the Quick Filter. That same filtering functionality is already available by clicking on the built-in Avatars. But again, with those you would have to deselect the one user and select the next user. That is just the way the boards work at this point.

I can't think of any native way you can accomplish what you want - with a single click changing the filtering of issues on the board from one Assignee to another. 

You can use the Feedback option under the Help menu to provide your suggestion back to Atlassian for consideration to change the functionality. Or you might be able to find that sort of functionality through a third party app in the Atlassian Marketplace.