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Issue Security Level Field Not Availabale

Nat Yee May 12, 2025

I can't add the "security level" field to the list view, issue editor view, or any other view in Jira cloud. When I edit an issue and click 'configure' and search for the 'security level' field, I don't get any result.

 

test2.JPG

2 answers

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Nat Yee May 13, 2025

"Security Level" was in the screens I had defined for the project, however the permission to set security level was not associated with any user in the project so it wasn't showing when I visited the screen. To edit the permission I went to Project Settings>Permissions>Set Issue Security and updated the permission to the group I wanted to have access.
solution.JPG

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Trudy Claspill
Community Champion
May 12, 2025

Hello @Nat Yee 

Welcome to the Atlassian community.

What type of project are you trying to modify? Get the project Type information from the Type column on the View All Projects page under the Projects menu.

That field applies only to Company Managed projects.

Team Managed projects use a different issue security implementation as described here:

https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/#Setupissuetypesinnextgenprojects-restrictIssueTypesRestrictaccesstoanissuetypeinyourteam-managedsoftwareproject

Nat Yee May 13, 2025

Hi @Trudy Claspill the project I am trying to modify is a "Company-managed business" project type. Thanks!

Nat Yee May 13, 2025

To be a bit more specific, I am trying to add the 'security level' field to the work item layout.test3.JPG

Nat Yee May 13, 2025

I solved it. "Security Level" was in the screens I had defined for the project, however the permission to set security level was not associated with any user in the project.
solution.JPG

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