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Issue Statistics Gadget error

Samantha Taylor November 6, 2020

On the issue statistics gadget it is not reflecting the assignee. It is showing that there are multiple tasks not assigned, all tasks are assigned in the project. The other gadgets are reporting correctly with that same filter. 

Is there another gadget that defines workload assigned to specific users?

2 answers

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Crespo
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November 9, 2020

When using a Cascade field for the "Issue Statistics" gadget, if we click on any of the Cascade fields results at the gadget to open the list of issues, the JQL search fails with the error message "an option provided by the function cascade Option for the field xxx does not exist" if there is a Configuration Context created without any project selected.

 

 

 

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Nic Brough -Adaptavist-
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November 6, 2020

We'll need to do a bit more digging - start with two gadgets, the broken one and any of the ones that work.

What's the configuration for the broken gadget, and what JQL is behind it?   Can you descend into the issue statistics gadget and look at one of the issues that is not showing an assignee?  Does that correctly show the assignee?  And is it the right assignee field?  (I'm guessing you are using the system assignee, could you be looking at a custom field with a similar name here or in other gadgets?)

Samantha Taylor November 9, 2020

Thank you for taking time to answer,  I actually noticed that there was an error with the filter settings. I updated it, and the gadget is working as I was hoping. 

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Nic Brough -Adaptavist-
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November 9, 2020

Thank you for letting us know you found it!

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