Issue collector for more than one project

[Javier Lujambio]

Hi all, 

We want to use an issue collector to all the bugs, requests, etc for our digital channels. But we want to create just one form. 

After we would like the issues to be created in different projects in Jira. 

is that possible? If yes, how? 

Many thanks, 

Javier

[Matt · Accepted solution]

Hi Javier,

Not sure if you figured this out already (it's been months) But I use a landing page to allow employees to submit tickets to multiple projects. On that page, I have 5 buttons that open 5 different collectors, dumping into 5 unique Jira Projects.

Each collector is tied to a specific Jira project by an ID, so one collector would not allow you to access multiple projects.

Hope this helps.

[Javier Lujambio]

Hi Matt, 

That's exactly what we are doing! A landing page in our intranet with buttons to the different request types. 

Many thanks, 

Javier

[Matt]

Awesome! We love it.

Cheers.

[Hernan Halabi - Elite IT Consulting Group]

Hello @Javier Lujambio welcome to the community, issue collectors are per project only. I'm not sure what criteria would you use to create the tickets on one project or another, maybe with a bit of luck and some automation behind you can move tickets to other projects as they get created

[Javier Lujambio]

Hola @Hernan Halabi - Elite IT Consulting Group 

Ok, we will check this. We want to create a bug/requests collector for app, website but also marketing campaigns, etc. So we need different projects because different type of tasks have different flows. 

But I guess that we can get the automation behind instead of having in the form. 

Many thanks, 

Javier

[Hernan Halabi - Elite IT Consulting Group]

Good luck with it, let me know how it goes