Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue does not appear on the board

Mayki Gonçalves
Contributor
July 27, 2023

Good morning everybody.
I have a problem where a task that is in the filter does not appear in a column of the board and has the expected status to be viewed

Board sem incidente.jpg

However, when we check the board settings, we can see that the expected status indicates two issues

board config.jpg

and query is 

project = "Integrações & APIs" and type in ("Plano de Testes", story, spike, "Technical Debt", incident, problem, Bug, Task, "Bug Report","Test Case", "Service Request", "Technical Task", task , Ação) ORDER BY Rank ASC

1 answer

1 accepted

0 votes
Answer accepted
John Funk
Community Champion
July 27, 2023

Hi Mayki,

What happens when you run that query in a filter (outside of the board)? Does the issue show up? 

Also, is there a sub-filter on the board that might cause the issue not to show?

Mayki Gonçalves
Contributor
July 27, 2023

Good afternoon Funk,

If I run this filter outside the project, the issue I miss on the board still doesn't show up in the JQL return

John Funk
Community Champion
July 27, 2023

Then there is a problem with your query. Your query says type - is this really issuetype? 

Mayki Gonçalves
Contributor
July 28, 2023

Thank you very much for your help, but I found the problem, the fix date field was filled in because it was cloned

Like John Funk likes this
John Funk
Community Champion
July 28, 2023

Great! Glad you figured it out. 

Like Mayki Gonçalves likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events