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Issue in linking tickets in JIRA Cloud

Sherwin Soriano
Sherwin Soriano
Contributor
April 21, 2024

Good morning!

 

We seem to be having an issue that when we click "Link Issue" to some of our JIRA tickets, an error will occur saying "We couldn't connect to that issue".

See image below. 

JIRA_Issue_in_linking.jpg

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Dexter de Vera
Dexter de Vera
Community Champion
April 21, 2024

Hi @Sherwin Soriano ,

Welcome to the Atlassian community,

It seems there is a current bug in linking issue in Jira software cloud. Maybe you can try it later again. Atlassian is now fixing this bug.

 

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Sherwin Soriano
Sherwin Soriano
Contributor
April 21, 2024

Thank you!

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Dwight Holman
Dwight Holman
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April 21, 2024

I reported this to Atlassian a couple of hours ago - they confirmed it is a bug and are now tracking it as an incident:

https://jira-software.status.atlassian.com/incidents/17kgss0q1lyg

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