Issue with replying to comments on Atlassian Community

[JonatanWins]

Hi, on Firefox I can not interact with my last question. I am logged in, but I can't like the answer, mark it as useful, reply to it nor suggest a new answer myself. The text is grayed out and pressing enter or shift+enter only creates a new line. Everything works fine in Chrome.

I am using Firefox on Ubuntu version 102.0 (64 bit). The question I tried replying to on Firefox is https://community.atlassian.com/t5/Jira-questions/Create-a-custom-field-for-benefit-points/qaq-p/2071870#M541322

[JonatanWins · Accepted solution]

If anyone else has this problem try to disable your adblocker on community.atlassian.com. I had this issue with Adblock plus.

[Mayur Jadhav]

Hi @JonatanWins ,

I am able to add the comment on the post(link) which you shared in question.   @Monique vdB , @saralie s_  can you please help.

Regards,
Mayur

[Monique vdB]

@JonatanWins it looks like you got this working since I see your replies on the thread! Hopefully it was just a temporary blip, but let us know if you are still having issues with replies. :) 

[JonatanWins]

Hello @Monique vdB

Unfortunately no, I have to switch to Google Chrome every time I want to like, reply or comment. Everything is still grayed out in Firefox.

[Monique vdB]

@JonatanWins oh no! Okay that's not great.  Have you cleared your cache, and logged out and back in?  Let me see if there is any other info our devs might need to help diagnose this as well. 

[Monique vdB]

update for you, the devs weren't able to reproduce this issue on your account and your version of Firefox. It could possibly be related to your OS or maybe an add-on that you have?

[JonatanWins]

Thank you! I tested the different extensions and it seems to be "adblock plus" that is causing the problem.

[Monique vdB]

@JonatanWins you can add this as an answer and I'm happy to mark it as the correct answer for future people who may have this issue!