Issues Page No Longer Loads in Jira 8

[Iain Willis]

This page is failing to load after upgrading to Jira 8.

Does anyone know of a solution to this issue?

I get the following in the javascript console:

batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&jira.create.linked.issue=true&locale=en-GB&richediton=true&user-logged-in=true&whisper-enabled=true:3205 TypeError: a.isFullScreenIssueVisible is not a function
at Object.isFullScreenIssueVisible (batch.js?locale=en-GB:2949)
at HTMLDocument.<anonymous> (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&jira.create.linked.issue=true&locale=en-GB&richediton=true&user-logged-in=true&whisper-enabled=true:595)
at c (batch.js?locale=en-GB:65)
at Object.add [as done] (batch.js?locale=en-GB:65)
at E.fn.init.E.fn.ready (batch.js?locale=en-GB:65)
at c.fn.init.E.fn.init (batch.js?locale=en-GB:65)
at new c.fn.init (batch.js?locale=en-GB:83)
at E (batch.js?locale=en-GB:54)
at Object.n.documentReadyInit (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&jira.create.linked.issue=true&locale=en-GB&richediton=true&user-logged-in=true&whisper-enabled=true:595)
at batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&jira.create.linked.issue=true&locale=en-GB&richediton=true&user-logged-in=true&whisper-enabled=true:3209
b.oe @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&jira.create.linked.issue=true&locale=en-GB&richediton=true&user-logged-in=true&whisper-enabled=true:3205
batch.js?locale=en-GB:2949 Uncaught (in promise) TypeError: a.isFullScreenIssueVisible is not a function
at Object.isFullScreenIssueVisible (batch.js?locale=en-GB:2949)
at HTMLDocument.<anonymous> (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&jira.create.linked.issue=true&locale=en-GB&richediton=true&user-logged-in=true&whisper-enabled=true:595)
at c (batch.js?locale=en-GB:65)
at Object.add [as done] (batch.js?locale=en-GB:65)
at E.fn.init.E.fn.ready (batch.js?locale=en-GB:65)
at c.fn.init.E.fn.init (batch.js?locale=en-GB:65)
at new c.fn.init (batch.js?locale=en-GB:83)
at E (batch.js?locale=en-GB:54)
at Object.n.documentReadyInit (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&jira.create.linked.issue=true&locale=en-GB&richediton=true&user-logged-in=true&whisper-enabled=true:595)

[Iain Willis · Accepted solution]

I found the problem - it was an incompatible plugin, disabling it restored the functionality.

[Craig Castle-Mead]

Hey Iain,

do you mind sharing which addon (and version) it was that was causing this issue?

May help others (including me) debug/resolve  a similar issue in the future. 

CCM

[Iain Willis]

Hi Craig,

Sure, it was the Tracking and Estimation for Jira plugin (com.adweb.estimations.estimationUpdate), which I see has just had an update and is now flagged as compatible with Jira 8.

Iain