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Issues are updated every time a Confluence page is saved

martin
Contributor
October 22, 2021

Whenever a Confluence page that has Jira issue links is saved, all issues mentioned on the page gets updated. 

This is messing with my boards, keeping my issues from being hidden after being completed. The history says that a user has updated theRemoteIssueLink

We use Confluence for automated release notes, and this clutters our boards. Is there a way around this?

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Ivan Lima
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October 23, 2021

Hey @martin, this is odd. I know that issues are updated when you first add a Jira issue to a Confluence page, but not every time you save the page. For example, if the same Jira issue is added to 10 different pages, you will see 10 entries of the "user has updated theRemoteIssueLink" in the issue history.

You can further configure your board by adding a new JQL query to your (Kanban only) board sub-filter, which won't affect your reports but the board view only. Let's say that you want to hide all resolved issues older than two weeks; regardless if they were recently updated, you could filter them out via your Kanban board sub-filter.

martin
Contributor
October 24, 2021

Hey @Ivan Lima, do you think it might be a bug from Atlassians side? 

Thanks to your pointers I googled around and managed to filter out the tickets done in the last two weeks by extending the filter with a set of changed to...during checks:

AND (status in (All other statuses..) OR status changed to Resolved during (-2w, now()))
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Ivan Lima
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October 25, 2021

Hey @martin, if you confirmed that your issues are being updated differently from what I described, it might be a bug. You can raise a support request with Atlassian to check your site.

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