Issues is not strikethrough

[Mia Maia Smidt]

Hi, 

I have added a post function to my workflow when my issues goes from 'Approved' to 'Deployed', the post function set the issues to resolution 'Done' and thats seems to work fine, but the issues do not get strikethrough. 

How do I get the issues to be strikethrough?

I have just added an image of my postfunction configuration. 

[Jack Brickey]

Do any resolved issues exhibit strike through? Is it just those that go thru post function? Check different projects. What addons if any do you have? 

[Mia Maia Smidt]

We have just migrated from Trello and a few of our imported issues is strikethrough. There resolution is set to 'done'. I cant find the differences between the ones that aren’t and the ones that is. 

We have very few addons. Only Harvest, Zendesk, Agile Reports, Sumup and Checklist - so I dont think they have anything to do with it.  

[Joe Pitt]

Open the issue and in the details page the resolution field should have a value. If it doesn't the post function isn't setting the resolution field. 

[Mia Maia Smidt]

The resolution field is set to done. 

I have attached an image  where you can see that the resolution is done and i have written the issue name in a comment to test the strikethrough, but it don’t  show. 

[Ajay _view26_]

I see you have checklist App installed . Perhaps that messing something up.  Usually the strikethrough works when the Resolution field is set.

[Mia Maia Smidt]

Okay, but I guess I can’t  test it without deleting the app (and by that, all our checklists) - so that wont be a possibility :(

But thanks for your answer. 

[Ajay _view26_]

Which checklist App are you using ? We can debug the issue on a trial instance.

[Mia Maia Smidt]

It's the one called 'Issue Checklist Free'. Okay, that would be great - thanks. 

[Ajay _view26_]

Not an issue with 'Issue Checklist Free'

[Mia Maia Smidt]

Thanks for testing it. 

It's probably some kind of configuration I've done wrong, but I don’t know where else to look. 

[Ajay _view26_]

Hmm.. should have worked with the post function.  Could you check this post which talks about configuration issue

[Mia Maia Smidt]

I have read that one, but it didn’t help me. I can't say I understand all of it, I'm still new in the administrator role.