Issues not showing and many 404 errors

[Francisco]

Hi everyone!

I'm trying to access all my boards in Jira cloud, and I can only see the project's settings, the issues are not appearing. 

When I check the browser console, I see many 404 errors calls from the API like these:

https://austercym.atlassian.net/rest/api/3/mypreferences?key=gic-smart-fields-feature 404 (Not Found)

https://austercym.atlassian.net/rest/api/3/mypreferences?key=jira.its.changeboarding.preferences 404 (Not Found)

This is happening to me, and other users from many computers.

I'll appreciate any help!

[Nicolas Grossi]

@Francisco Do you have an active license ?

Nicolas

[Francisco]

We used to pay Jira a few years ago, and we started using the free plan but we notice this issue this week. Where can I check the licence you mentioned?