Issues removed from the active sprint are showing up as incompleted issues in the sprint report.

[Samuel Smiles P]

Issues removed from the sprint are showing up as incompleted issues in the sprint report. When I checked the Backlog screen, it shows them as part of the backlog, not the sprint. Burndown is also not good because of this. Why is this happening?

[Jack Brickey]

Sprint report will always, and correctly so, show the deviation from your committed plan. If you remove issues or add issues to a sprint after it has started it will show up in your sprint report. The reason the issues are showing in the backlog is because you remove them from the sprint at which time they will be sent back to the backlog.

[Samuel Smiles P]

@Jack Brickey Okay. The issues which are removed are being shown in the backlog is fine. But why those issues are being displayed in Issues Not Completed in the sprint report? Instead they need to be displayed in Issues Removed From Sprint right..

[Jack Brickey]

Yes I would concur that if you “remove” an issue from the sprint before completing the sprint it should show under issues removed. How are you removing the issue. I just ran a quick test and simply updated the sprint field to remove the Sprint. I then completed the sprint and the behavior was as I expected. That is, completed issues were shown as completed incomplete issues were shown as incomplete and issues removed were shown as removed from sprint. If you view the detailed view of one of the issues that was removed what shows in your sprint field?

[Samuel Smiles P]

@Jack Brickey Yeah even I tried the same in other sample project, it worked fine. Not sure what went wrong with this sprint, it did not happen with the previous sprints. The detailed view of the issue shows the sprint field as none not none +1.

Created a future sprint and added issues to it, and removed few issues after starting the sprint. Still those issues are showing up in Issues not completed. Issue history is fine shows as removed from the sprint and Sprint field also showing as only none.

[Jack Brickey]

odd... scratching my head. might be a question for Atlassian.

[Bill Sheboy]

Hi @Samuel Smiles P 

Are those issues removed from the active sprint children of an epic?  I recall a problem with some sprint reports incorrectly detecting the removal in that case.

Please disregard: I just tried that for a company-managed project and it worked as expected.

Best regards,
Bill

[Samuel Smiles P]

@Jack Brickey haha ya, I've posted this to atlassian. 

[Samuel Smiles P]

Hi @Bill Sheboy , no they are not associated to any epic..

[Jack Brickey]

Please update us here on results from support’s efforts.