JIRA Admin Access - Validator or Condition

[Saneeta Galbow]

Hi All,

I have JIRA Admin access, wherein i help a programme improvise their workflow and one of the leads has asked me if we can have the below functionality added. However i am unable to find where i can do this.

Functionality:

I have a custom field named "DBP Environment" which has dropdowns as mentioned below

• Production
• Production Support
• UAT
• SIT
• Other

The functionality that is required is if a user chooses the dropdown "Other" a free text field should generate to mention what Other is.

[Charlotte Santos -Appfire-]

Hi @Saneeta Galbow 

I’m Charlotte, a support engineer at Appfire and I’m here to help you.

Unfortunately, natively, you’ll not be able to do it dynamically.

In the app where my team works, Power Scripts, you can use the feature called Live Fields to do exactly what you are looking for.

In the Live Fields screen, you be able to build you own script, however the difference here is that the app provides different options of Templates, and there is one specifically for your need, it’s called Display Field Based on Custom Field Value:

After selecting the template, you just need to modify it to use the correct custom field ID. For more information on how to get the custom field ID, or about this feature in general, feel free to check our documentation about it here.

Please contact our support if you have any other questions about Live Fields, Power Scripts or this specific template.

We’ll be happy to help you! 😉

[Anandhi Arumugam _Cprime_]

Hi @Saneeta Galbow 

You can try Jira Forms to conditionally show/hide fields.

https://support.atlassian.com/jira-software-cloud/docs/conditionally-show-form-fields/

If not, you need an app like Script Runner - Behaviours to achieve this.

Hope this is helpful!

[Maciej Dudziak _Forgappify_]

Hi @Saneeta Galbow

As I understand there are 2 ways to implement your request:

1. You can create a workflow validator, that would force users to fill in a text field (lets call it "Other name"), when the "Other" option is selected. 
You will need to add "Other name" field to a screen and it will be always visible.

2. You can make the "Other name" field appear conditionally and make it required conditionally.

Both can be implemented but would require 3rd party apps, are you open to use apps?

Cheers

[Saneeta Galbow]

Can you share the app names so that i can check?

[Maciej Dudziak _Forgappify_]

Sure!

1. Any app with with Jira expression based validator from the marketplace will do. My team developed Jira Expression Validator as part of Workflow Building Blocks for Jira, which you can utilize

2. For the second you need a Forge app that utlizes UI Modication API, there are couple of options: Script Runner Behaviours, Dynamic Forms, Field Rules - UI Modification