JIRA Cloud users API returns internal server error

[Zoltán Lehóczky]

We've been using the https://<companyName>.atlassian.net/rest/api/2/group?groupName=jira-users endpoint with basic authentication for ages, and some time in the last month it got broken: now it only returns what's below.

37
{"errorMessages":["Internal server error"],"errors":{}}
0

The other endpoints we use (like /search) work as before.

What could be the issue?

Thank you in advance.

[Edwin Kyalangalilwa · Accepted solution]

Hi @Zoltán Lehóczky,

Change the upper case N to lowercase. 

/rest/api/2/group?groupname=jira-users

[Zoltán Lehóczky]

Thank you! Actually I misspelled the URL here, in our program it was correctly lowercase. But it seems the issue was some temporary problem with the JIRA backend, because now the same thing works again.

[Edwin Kyalangalilwa]

Interesting. Glad it's working.