JIRA: Possibility to restrict comments to certain users

[Müller_ Julian]

Hello,

I have a question and think that someone can help me ;-)
We are using JIRA Software and would like send passwords to costumers.

Is there a possibility (maybe with a plugin) to restrict comments to certain users f.e. the author of the task?

Or is there a simple plugin to send messages to the costumers? Something which is small and not to expansive.

I'm looking forward to your suggestions.

Julian

[Moses Thomas · Accepted solution]

@Müller_ JulianSure, update the permission scheme in the  project setting so that users have no permissions  to  comment.

Best!

[Müller_ Julian]

@Moses ThomasThanks a lot for your answer, but I think you did not understand me. My description was bad i think :( I don't want to restrict the possibility to comment, I want to restrict the visibility, so that only the author (or another person) can view the comment.
With this feature, I could give passwords to costumers.

[Moses Thomas]

@Müller_ JulianBest  way  is to  use  issue security.

https://confluence.atlassian.com/adminjiraserver073/configuring-issue-level-security-861253265.html

best!

[Müller_ Julian]

Ok that could work ;-) thanks a lot.

[Moses Thomas]

@Müller_ JulianGreat please mark solution as accepted/vote, so  others could use :)

Best!.

[Sravan Kumar]

Hello @Moses Thomas

I have a requirement which is similar to what you solved, Could you please help me with the same:  Is there a possibility to restrain some fields based on the Groups after the Ticket is created?

For example: I want everyone to be able to write "Summary field" but once the ticket gets created only the Project Admin should be able to edit the "Summary field" thereafter.

Thank You