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JIRA Server password auto-populate not working after upgrade to 8.16

Lina Abu-Baker November 2, 2021

Hi All,

 

Has anyone upgraded to JIRA Server 8.16 and had issues with the password no longer auto-completing? If so, how did you resolve this?

 

Thanks,

Lina

1 answer

0 votes
Joshua Sneed Contegix
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November 2, 2021

Hi Lina,

Password autocomplete is browser functionality and not native to the Atlassian applications. It may be worthwhile to identify if it occurs in all browsers or just one and troubleshoot as needed from there. Cheers!

Lina Abu-Baker November 5, 2021

@Joshua Sneed Contegix Thanks so much. It looks like it occurs in all browsers. Do you know how one may troubleshoot this or what the solution may be?

Joshua Sneed Contegix
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November 9, 2021

HI Lina,

I would start by recovering your access, but it's all investigation after that. See if you can "trigger" a failed login while tailing the logs to see if you can get a specific error. Cheers!

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