JIRA Software is licensed but not currently installed.

[Janno V]

I downloaded and installed package atlassian-jira-software-7.13.0.tar.tar 

After starting the jira server and doing initial setup. Application menu has warning

JIRA Software is licensed but not currently installed. 

[Grigory Salnikov · Accepted solution]

Hi @Janno V and welcome to our Community!

Please, have a look at the similar questions and the discussion/answers below:

Jira Software Install fails with unhelpful error

JIRA Software is licensed but not currently installed

It might be helpful.

[Janno V]

Installed obr from jira web interface solved my problem.

[Grigory Salnikov]

Glad it worked, @Janno V :)

Should you have any other troubles, don't hesitate to come back here.

Have a nice day!

[Ismael Jimoh]

Hi @Janno V

That is odd. It is possible that something went on when JIRA was starting up and the modules for the JIRA Software application did not start.

Can you go to {{Admin > Applications > Versions and Licenses}} page to check if the JIRA software is shown as running?

If not, try and install it from that UI to see if it gets installed.

You would however need to look through your logs that are found at {{JIRA HOME/log/atlassian-jira.log}} and {{JIRA Installation/logs/catalina.out}} to see what happened while you were starting the server.

This makes it easier to know what actually went wrong.

Regards.