JIRA Standalone "An unknown error occurred while trying to perform a search."

[Danny Kim]

The message "An unknown error occurred while trying to perform a search." popped up when sorted by date although a ticket can still be created.
My Standalone Server JIRA software Version is 8.4.0.
Done with reindexing, the issue still remained.
Is upgrading to the latest version (8.8.0) will resolve the issue?
The log file can be obtained from the link I made

(https://drive.google.com/open?id=1MXzWlUMeQtphEktWiAfDdgtwXflHAppd)

for your investigation.

Please advise.

[Bibek Behera]

Hi @Danny Kim ,

Please consider performing a jira reindex.

https://confluence.atlassian.com/jirakb/reindexing-jira-server-throws-read-past-eof-error-228623566.html

Regaeds,

Bibek

[Bibek Behera]

@Danny Kim  please consider tagging the question under server deployment type for more suggestion from people working in the same environment :) 

[Danny Kim]

Hi, Bibek_Behera.

I have already done that but didn't resolve the issue.

[Danny Kim]

If possible could you analyze my jira log to see what the problem is?

[Harold Wong]

This is the community site not support site per se

There may be others with the same problem and/or resolved it that may give flavor but we are not going to analyze your log for you...

We are customers here like you, I suggest you open a support ticket