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JIRA User receiving multiple notification

JIRA User receiving multiple notification

Hi,
One of the user receives two notification for the same project, if anyone edits upgrades, an issue. They do not have multiple email assigned, to any where and notification scheme is same for all the users.

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Hello, Good day. From email address is same in both emails or do you see one from automation and another one from Jira notification email ?

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Good day to you too. Both the emails are from same automation that is set up.

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Hello, In this case we need to check the automation. There are two action added in the rule to send email or there are chances two different rule is sending email. Screenshot will help.

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JIRA User receiving multiple notification

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