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JIRA software payment clarification

R February 9, 2018

Hello,

I am looking to buy JIRA Access License for $10, I would love to know the process, it is that I am using this from 1 year from different Email ID. I have 5 people in my team.

My questions are :

1. URL would be the same which I have created during the trail version?

2. If yes for above, then Should I have to buy 5 admin licenses so that 5 people creates their trail account and then make the payment after it is expired? - So in total it will be 5admins*10 lic. each = 50 Licenses in total?

3. If no, How can get the URL where 5 people can create their Admin account like CLAIM YOUR SITE.

Your immediate assistance will be highly appreciated.!

 

1 answer

0 votes
James Littlefair February 9, 2018

Hi there,

I'm a little confused by what you're asking here but I will try and provide some helpful info. As you mention URLs for trial, I'd assume you are using Jira Cloud.

If you have a cloud site trial setup, then your URL will remain the same once you purchase the 10 user licence.

When you licence a cloud instance, you are paying for this instance for a number of users for that site. Any number of these users can be admins - you don't pay for admin licences separately. 

You can find much more information about licencing of Jira Cloud here.

R February 9, 2018

Hello James,

Can we discuss this over telephone? This will help both of us solve this doubt very easily. I am in India and you can reach me at +91-8861-403-605.

I have other questions too! Thank you so much for understanding and responding within short period of time.

Regards,

Rakesh Deshpande

James Littlefair February 9, 2018

Hi Rakesh,

Apologies, but I'm not a member of Atlassian support - I am just a community member who is trying to help out - so I won't be phoning you. The community site here alongside the information on Atlassian's site regarding licencing should be sufficient to answer any of your questions.

If you have specific questions, try searching the community as you will find the majority of them have been answered before.

Hope this helps.

R February 9, 2018

No problem, James.

Consider that I have created an account for 7 days i.e. xyz.atlassian.net and now I would be paying the amount of $10 where I will be able to have 10 admin members with the same URL link? so that all these admins will be able to make changes to the project assigned? Is my understanding correct?

Is this access only for 12 months ( 1 year ) or it is for lifetime after I make payment of $10? Can you please confirm on this because earlier most of my other co -workers has mentioned the same. Your clarification would help me to decide faster.

Again, Thank you for your quick response. !

James Littlefair February 9, 2018

If you purchase licencing, you will be able to set all 10 of your users as admins if you so wish, and they will all be able to access Jira in full.

As the link I posted earlier describes, the $10 is a monthly payment to keep your cloud site active.

R February 9, 2018

Thank you so much, James.

This is really helpful.

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