JIRA tempo billed time

[Michal Bergmann]

Hello, we are using Tempo for tracking time.

I would like to set up a billed option for issues in each project of our Jira.
1/ When I am logging time I would like to have an option "billed time" and if I want I can add a number of hours.
2/ In reports I would like to see how much time was billable across users and projects in our Jira.

The tutorial from Tempo regarding billed time seems to me extremely complicated and I don't need different teams, accounts, etc. in Tempo.

Thank you for your help.

[Susan Wu · Accepted solution]

It looks like you are using Jira Free Plan, therefore, there are some limitation on Jira project missions. You may want to consider using Tempo Accounts to track billable hours as work around. Please find more details in this KB - Tempo Limitation due to Jira Free Plan. 

Susan Wu

Tempo Product Expert

[Michal Bergmann]

Thank you @Susan Wu  I made an account with a dropdown menu where I can select if the issue is or isn't billable. Unfortunately, it is not the best solution because in some cases one issue you can log billable as well as non-billable time.

Just double-check. In the report I can see the billable checkbox:

This button I would like to see in logging time via Log time view:

Is there any solution to achieve this with a free Jira plan? Doesn't matter on permissions, projects, etc. 

Thanks a lot for your help.

[Susan Wu]

Hi, @Michal Bergmann 
In your case, since you cannot use "Set Billable Hours" in Jira projects, the billable column doesn't work for you.

You have to create a billable Account and link it to the issue level or you can setup Account work attribute to link it to the worklog level. This way, you can run Tempo reports and filter/group by Accounts to see your billable hours.

[Michal Bergmann]

Thank you for your help @Susan Wu 

[Tom Lister]

Hi @Michal Bergmann 

In order to get the most out of tempo, we made use of the Accounts feature for reporting. Accounts can be CAPEX or OPEX so we could separate out billable time.

Look at account categories as an alternative to work attributes. 

My last client had accounts set up for internal work available to every team to allow  logging of housekeeping, holidays, sick-leave. It was a reporting requirement to an external timesheet system that all users booked 8 hrs per day and we automated the extract of Tempo recording to populate the reporting system.

[Michal Bergmann]

@Tom Lister Thank you for your answer as well as for practical example.

[Trudy Claspill]

I don't use Tempo, but what I can glean from the documentation indicates that if you are using Tempo Timesheet then you can add attributes for worklogs. You could use that to identify that the time being logged is billable.

I don't know if you can generate reports based on attributes.

[Michal Bergmann]

@mathank Thank you.