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JIRA xray - restore deleted screenshots

Daniel Cottrell
Contributor
October 20, 2022

We accidently deleted an important screenshot, is there any way of getting it back?

 

 

1 answer

0 votes
Vish Reddy {Revyz}
Community Champion
October 20, 2022

Hi @Daniel Cottrell,

Unfortunately once you delete something it is gone. Do you have any backups of your Jira Server? Perhaps you can retrieve that from the backups?

 

Thanks

Vish

Daniel Cottrell
Contributor
October 22, 2022

We're just a contracted company, the servers are run by the company itself so we have no control over that kind of thing.

Vish Reddy {Revyz}
Community Champion
October 22, 2022

Got it, you may want to check with the administrator in that case and see if they have backups.

Daniel Cottrell
Contributor
October 22, 2022

I was just hoping there would be some kind of recycle bin for end users. The problem itself got resolved ok :)

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