JQL runs into an error

[Janakiraman S]

Hi All,

I am trying to create a Board using a simple JQL 

"assignee = currentUser() OR creator = currentUser()"

It runs into an Nullpointerexception. Has anyone else also run into this issue? I am wondering if this is from JIRA or any other app we have. 

Also attached the logs here. Any help / guidance is appreciated. 

Kind Regards,

Janaki.

[Nic Brough -Adaptavist-]

I would want to read more of the logs, right the way to the end of the chain of "caused by", but it looks to me like you have an app that may be blocking access to one or both of the fields you are trying to runt he query on.

If possible, as a temporary test, try disabling the quisapps field security app, try the filter again and re-enable immediately (I think this is the most likely culprit, although you have others in that log and maybe more below)

[Janakiraman S]

Sorry Nic, this didn't work. The error doesn't occur when I run the JQL, rather when I try creating a Board using this query. Apologise, I missed to share this info earlier.

[Nic Brough -Adaptavist-]

That is not unexpected - there are "greenhopper" errors in the log.  And to be fair, you did say "board" in the question, but the "it runs ok as a filter" is helpful to know.

So, I've set up a board too, with some data using the same filter, and I get no problem with it.

That strongly pushes me to question the apps you've got that are doing things with fields.  Did you try disabling the field security app and TMS reports (and any others listed in the error below what you gave us before)?

[Janakiraman S]

Did you create the filter from scratch or adapted an existing filter?

If you have added this clause to an existing filter, could you pls verify if you are able to Configure the board after the change? 

I tried the same in a Safe Mode and the issue persisted.

[Nic Brough -Adaptavist-]

Created a new one.

Have you tried turning off the apps I recommended?  This will give you a different error in the log, safe mode is not going to help us here.

[Andrew Morin]

I would start with re-indexing Jira. 

[Janakiraman S]

Didn't help either.