Hi
I have defined a field that sets the value = "abc" if the user is in a particular user group. The automaton updates the value of the field when the asignee changes.
How do I make this field not editable for users, but at the same time allow the automaton to update it?
I want users to be able to filter and report on it. On the other hand, they should not be allowed to manually change its value.
I would be grateful for a hint.
Good day to you all!
Emilia
Can you remove the field from Create and Edit screen and add it in view only screen?
If you don't have separate screens defined, then you may have to design one.
Ok, assuming I have a separate screen to display the issue,
How do I set that field to be non-editable?
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if the field is not available on Create and Edit screens, and it is only available in view screen, then users won't be able to update the field.
However, automation will be able to update the field.
Another option is, if it serves your purpose:
On create custom field, go to Advanced and create a field of below type:
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Thank you very much for your support. Both ways work perfectly. I am very grateful.
Have a good day!
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Glad to know this worked for you.
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