Jira Assignee field format vs User Picker field format

[Bill Parlock]

The Jira System Field 'Assignee' displays the users full name. I created a custom User Picker field call 'Alternate assignee', but it will only show the shorter user id when used in a Confluence page, not the full user name . Is there a way to configure the User Picker field 'Alternate Assignee' to use the full name. Ideally this would be for a single project in our instance.

[Bill Parlock]

Sanjen, unfortunately I am not able to send a screenshot. The Assignee field shows the Name, and the User picker field shows the Username. I would prefer to see the Name in the User Picker field instead of the Username. Is this configurable?

[Sanjen Bariki]

Hi @Bill Parlock ,

You can see the user name when you will search the name in the Alternate Assignee field But the Alternate Assignee field must the user picker field. 

Regards,
Sanjen

[Bill Parlock]

So to clarify what I am seeing:

Assignee                              Alternate Assignee (User picker field)

Bill Parlock (bparlk)               bparlik   <--- Would like to see "Bill Parlock (bparlik)"

These two columns are side by side and I would like both formats the same.

[Sanjen Bariki]

Hi @Bill Parlock ,

Thanks for this clarification.

This is not possible, In the user picker custom field it will show the Full name.

you can check in the manage accounts, you have setup your full name bparlik So it showing the bparlik.

Regards,

Sanjen

[Sanjen Bariki]

Hi @Bill Parlock ,

Welcome to Atlassian community!

Could you please share the screeshot, What you are looking and what is the error you are getting..?

Regards,

Sanjen