Jira Automation: copy files from issue type (product change) to story linked to this issue type

[Mohamed Saad Taha]

HI all, Iam using jira automation over software project (data center version) to copy some filed from issue type I create to story linked to this issue type when I create story

but the problem when I create the automation rule it execute the action over the issue type I create not the story and they mention if i want to execute over the stroy i have to do below 

Rule executes when an issue is linked to another issue. {{issue}} will always refer to the source issue, so if ISSUE-A is blocked by ISSUE-B, this rule will execute on ISSUE-B. To access ISSUE-A, use {{destinationIssue}}, and to access the link type, use {{linkType}} (e.g. {{linkType}}='Duplicate').

but I don't know where I have to mention this. 

screenshot below.

[Mohamed Saad Taha · Accepted solution]

@Jeroen Poismans 

I would like to thank you so much for your efforts and replies but unfortunately all smart variable didn't work with me at all but finally I found another solution and it work with me as below 

[Jeroen Poismans]

Hi,

You would typically use these Smartvalues in the Edit, etc ... actions where you can set a value as in this example:

Regards,

Jeroen

[Mohamed Saad Taha]

@Jeroen Poismans 

this will not work for the required issue it still update the source issue can you please test it 

below is my configuration by be Iam mistaken 

[Jeroen Poismans]

Hi,

Depending on the type of your field, the syntax you are using for Smartvalue of Customfield is not correct. Should look like this:

{{issue.customfield_10913}}

If the update occurs on the wrong issue have a look at the difference between:

{{issue.customfield_10913}}

AND

{{destinationIssue.customfield_10913}}

Depending on the type of custom field you might need to still add something to get the actual value. Have a look at this community post:

https://community.atlassian.com/t5/Jira-Service-Management/how-to-add-Custom-Field-Smart-Value/qaq-p/1976220

Regards,

Jeroen

[Mohamed Saad Taha]

@Jeroen Poismans 

thanks a lot for your support it is high appreciated. but problem not solved yet my filed type is User Picker (single user)     Filed name is (SA)

I try below but didn't work for both sides

{{issue.SA.value}}

{{destinationIssue.SA.value}}

Is there different options for this smart value ?

thanks alot 

[Jeroen Poismans]

Hi, 

That would depend on what property of the user you would like.

Have a look at this page:
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/#User-properties

There you will see properties like emailAddress or displayName ... Maybe try one of those in the same way:

{{issue.SA.displayName}}

Regards,

Jeroen 

[Mohamed Saad Taha]

@Jeroen Poismans 

I try to copy OOB filed assigne and I try both below 

{{destinationIssue.assignee}}

{{issue.assignee}}

but both action is performed in the source issue and i want to perform over destination issue :( :(