Jira Automation error in rule

[Valerie Blondel]

Hi,

Beginner here, sorry to ask.

Here is my request : whenever a change of value is detected in any of the fields "Direction Indice de risque total, Ressources humaines Indice de risque total... " I would like automation to re-calucate the sum, that should appear in field "Grand total des indices de risques".

Here is my automation so far :

I have this error :

Would any one be so kind to tell me what I am doing wrong ?

Thanks a lot,

Valérie

[Trudy Claspill · Accepted solution]

This post was duplicated on March 8 and another answer provided:

https://community.atlassian.com/t5/Jira-Software-questions/Smart-value-in-automation-missing-parameter-s-for-operator-u/qaq-p/2293131

[Valerie Blondel]

Hi Trudy,

Sorry for this !

I could not find this first post.

Still learning how to work with a community too.

Apologies for the inconvenience caused.

[Aron Gombas _Midori_]

Having a quick look, the first item in the expression starts with

{{issue

...but others start with

 {{lissue

There is an extra 'l'?! Is that intentional?

[Valerie Blondel]

Hi there,

Thanks for taking the time to answer me.

It was not intentionnal, and corrected in the meanwhile, but not working :-(.

Kind regards,

Valérie

[Aron Gombas _Midori_]

What does that mean "not working"? If you look for help, you may want to provide more details about how it behaves after the correction.

[Valerie Blondel]

Hi Aron, 

Thanks for having a look.

Here is what I tried so far :

Corrected the string as follows ; 

{{#=}} {{issue."Ressources humaines Indice de risque total".value}} + {{issue."Direction Indice de risque total".value}} + {{issue."IT Indice de risque total".value}} + {{issue."Gestion de projet Indice de risque total".value}} + {{issue."Commercial Indice de risque total".value}} + {{issue."Customer Solutions Indice de risque total".value}} + {{issue."Production Indice de risque total".value}} + {{issue."ENV et BAT Indice de risque total".value}} + {{issue."Logistique Indice de risque total".value}} + {{issue."Qualité Indice de risque total".value}} {{/}}

In another chat, someone also suggested to start with a shorter string.

I used {{#=}} {{issue."Direction Indice de risque total".value}} + {{issue."Logistique Indice de risque total".value}} {{/}}

Last thing I tried was to remove the " " :

Anything else I could try according to you?  Any help is more than welcome.

Thanks again,

Valérie

[Trudy Claspill]

Hello @Valerie Blondel 

Are these custom fields all Number type fields?

For Number type fields this works for me

{{#=}}{{issue.<display name for field>}} + {{issue.<display name for field>}}{{/}}

I did not put quotes around the field names. I did not use the .value attribute.

Have you tried replacing the display name of the fields with their field ID; i.e. customfield_##### ?