Jira: Cannot Search on Worklogs by Author

[Sudarsana G]

project = XYZ AND worklogDate >= startOfYear() and worklogAuthor = CurrentUser()

that no longer provides any results in the  jira.

I’ve tried the same query, but for a particular user, I tried:

project = XYZ AND worklogDate >= startOfYear() and worklogAuthor in (5c93ecb5196abe2e884ca3cc) ORDER BY key DESC

That gave me no results, but should have given me results for my team mate

If I use a query like:

project = XYZ and worklogAuthor in (5c93ecb5196abe2e884ca3cc) ORDER BY key DESC

then I get issues with blank worklogs or worklogs that belong to everyone

if I use:

project = ATR AND worklogDate >= startOfYear()

or If i use worklogAuthor = currentUser() and project = XYZ I am getting the data of both with blank worklogs or worklogs that belong to mine

Please help me by providing the solution to get accurate data for project = XYZ AND worklogDate >= startOfYear() and worklogAuthor = CurrentUser()

Please note we are Using TEMPO TIME SHEETS 

Regards,

Sudharsan.G

[Walter Buggenhout]

Hi @Sudarsana G and welcome to the Community!

I am not sure what is going wrong or why, but I do notice that searching on worklogAuthor does not work in my instance either. There are quite a few support ticket and KB articles referring to this field, but none very conclusive.

However, since you say you have Tempo Timesheets: why don't you just build a tempo timesheets report that displays the data you need? Filter the report by project and group by user and you should have the information you need in just a couple of clicks.

Hope this helps!

[Sudarsana G]

Hi @Walter Buggenhout

Sure Let me check the issue in detail and let you know. Thank you for your warm welcome and Support.

Regards,
Sudharsan.G

[Antuan Sammak]

Hi @Sudarsana G  

Welcome to the Atlassian Community!

first, can you please check one of the tickets that you are after under worklog tab and share with me a screenshot how it is showing the time has been logged through tempo? is it actually showing the name of the person as the work log author or with some extensions? a screenshot would be useful

second, i tried the same query on my end and it worked well using basic and jql queries. are you trying directly to write it through jql? can you give it a try using basic view please and let me know.

[Sudarsana G]

Hi @Antuan Sammak ,

I have verified the Worklog Tabs and show no time logged Let me get back to the user and come back to you Thanks for your Support

Regards,
Sudharsan.G

[Antuan Sammak]

Hi @Sudarsana G 

feel free to let me know as soon as you hear back from the user, i think you would need to check the integration/configuration of Tempo across different projects you might have.

what i am afraid of, is that once you fix this it wont be on retrospective way but lets see what the support team will get back to you first.

[Sudarsana G]

This is for My Teammate user Logged the  time but its not displayed Shows in Collaborators but not coming in the search  

project = XYZ AND worklogDate >= startOfYear() and worklogAuthor in (5c93ecb5196abe2e884ca3cc) ORDER BY key DESC

That gave me no results, but should have given me results for my team mate

[Antuan Sammak]

so you are saying that your teammate logged through Tempo more than 15min on this ticket?

if yes, then its Tempo configuration issue probably.

[Antuan Sammak]

@Sudarsana G  do you have any update on this issue? anything that you might need help with please feel free to let me know