Jira: Cannot find status with id %s

[Jürgen Förster]

Hello,

We are unable to use Jira anymore. In our logs, we found the following error message:

"Cannot find status with id %s. Please remove the unknown status from your time metric configuration."

No ID is provided. How can we determine what is causing this issue?

Best regards,
Jürgen

[Valerie Knapp]

Hi @Jürgen Förster , welcome to the Atlassian Community and thanks for your question.

I just googled this error message and found this https://confluence.atlassian.com/jirakb/several-warn-messages-in-jira-logs-with-cannot-find-status-with-id-please-remove-the-unknown-status-from-your-time-metric-configuration-1155156375.html 

Does it help?

[Jürgen Förster]

Hello Valerie,

Unfortunately, no. I had already found that information. In our case, only %s is displayed instead of an ID.

Best regards,
Jürgen