Jira Cloud + Tempo: Team Lead can't approve own timesheet

[Daniel Benkenstein]

I am Tempo Timesheets Team Lead AND Member of a team.

I can

• Submit timesheets for a all team members
• Approve timesheets for all team members, except of my own

I can't

• Approve my own timesheet

Why not? How to solve this behaviour? (There is no error or any message. It's just not working.)

[Susanne Götz _Tempo_ · Accepted solution]

Hi Daniel,

To prevent data inaccuracies and ensure accurate reporting, users with Approve Timesheets permission cannot approve their own timesheets. We recommend you add a new approver by granting them the Approve Timesheet permission for your team or create a new team with another approver.

If you have any questions or feedback on this behaviour, please don’t hesitate to reach out to us (https://tempo-io.atlassian.net/servicedesk/customer/portal/6)

Regards,

Susanne Götz
Tempo team

[Daniel Benkenstein]

@Susanne Götz _Tempo_ Thanks for your answer. 

I understand your point, but from users perspective it's not optimal. Especially in a small team with only one team lead it's awkward to create a new user, just to approve the timesheets of the team lead ...

+1 from my side to change this limitation.

AND .. please add a message that this is not a bug. At the moment I click the button and nothing happend.

[Loïc Dewerchin]

I have to +1 this request to change this limitation , it is inconvenient for some of our teams.

Do you encourage us to create a change request at the support portal? As in: this behavior might change, or is it current behavior likely to stay?

[Bryan Gintz]

I would like to +1 the +1 here and if possible +1 my own +1.

[Michael Makukha]

+1, please let Team Lead approve his own timesheet. @Susanne Götz _Tempo_ at least you can make this behaviour be turned on/off in settings, if you really think this is against business rules.

[Scott Fischer]

We would love this as well again since the president of our company has historically approved his own timesheet since he is in charge.  Since I am one of the IT people, I have to approve his sheet now.  A little awkward! :)

[Shawn Masters]

I doubt Tempo will ever do anything about this seeing how their Support is pretty much nonexistent. We have been waiting for a few years now just on Updates much less enhancements. My company is currently looking for replacement to this software....hopefully to one that also handles budgeting 

[Lasse H]

I'd like to +1 all the +1's here. This featured is really missing from Tempo.

[dorota_bieniek]

+1 from me as well!

[David Wery]

+1 please fix this !!!!

[Bryan Gintz]

I agree, this seems to be a huge gap in functionality :-(, at least make it a setting that people can disable if it doesn't work for their workflow

e.g. "[checkbox] Team Leads can approve their own timesheets"

[Patrick Cornaz]

I also agree: this is really annoying and does represent a loss of functionality to us!

[Shawn Masters]

Remove and Re-add yourself with a Joined date - some sorta bug going on it looks like (we just fixed this in our own instance this morning) 

[Daniel Benkenstein]

Thanks for your answer @Shawn Masters but unfortunately that doesn't helped.
Any other ideas?

[Shawn Masters]

We ended up making another Team for the leads called "Direct Reports to CIO" They submit their time via this 2nd team.